ACD Live Monitoring 1 Hour delay

Incident Report for Telebroad

Resolved

A delayed DB instances had to be restarted

Posted Jul 11, 2018 - 12:12 EDT

Investigating

We are investigating reports of the live ACD Dashboard displaying delayed Data with approx 1 hour

Posted Jul 11, 2018 - 11:59 EDT

This incident affected: TeleBroad ACD Dashboard.