Verizon wireless customers in NYC metro Area having issues reaching Telebroad customers,

Incident Report for Telebroad

Resolved

This incident has been resolved.

Posted Jan 05, 2023 - 14:42 EST

Monitoring

According to Verizon a fix has been applied and they are now monitoring the results.

Posted Jan 05, 2023 - 12:58 EST

Update

Verizon is currently investigating this issue internally. We have escalated this case with all of our contacts and will continue to follow-up with them for further updates.

Thank you,
TeleBroad NOC

Posted Jan 05, 2023 - 11:57 EST

Update

We are continuing to work on a fix for this issue.

Posted Jan 05, 2023 - 11:47 EST

Identified

We are aware that some Verizon wireless customers in NYC metro Area having issues reaching Telebroad customers, we are working with Verizon to resolve this issue.

Posted Jan 05, 2023 - 11:45 EST

This incident affected: TeleBroad PBXCELLENT.