User having Issues to sign in to the app and admin center

Incident Report for Telebroad

Resolved

This incident has been resolved.

Posted Jul 24, 2023 - 15:39 EDT

Update

Call history and live data should be partially fixed we continue to work to resolve the issue.

Posted Jul 24, 2023 - 13:12 EDT

Update

We are still working on fixing the issue with the call history and the acd live data we hope to resolve it shortly

Posted Jul 24, 2023 - 12:56 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jul 24, 2023 - 12:27 EDT

Identified

The issue has been identified and a fix is being implemented.

Posted Jul 24, 2023 - 12:18 EDT

This incident affected: TeleBroad ACD Dashboard and app.telebroad.com.