Issue sending SMS messages (inbound 'via email' is fine)

Incident Report for Telebroad

Resolved

This incident has been resolved.

Posted Nov 23, 2017 - 12:07 EST

Identified

One SMS server was down. Was removed from the cluster & backup took over.

If you attempted to send an SMS befpre, you can retry now. All should be up!.

Posted Nov 23, 2017 - 12:07 EST

Investigating

We've received reports of issues sending outbound SMS. (Inbound SMS messages are still delivered via email where set).

Posted Nov 23, 2017 - 11:58 EST