Issue logging on to online ACD dashboard or Teleconsole

Incident Report for Telebroad

Resolved

This issue is now confirmed to be resolved.

Posted Jan 15, 2018 - 11:46 EST

Identified

We're receiving reports of people attempting to login to the ACD Dashboard or the Teleconsole and are getting error login. This seems to be related to a web database discrepancy & we're working towards a resolution. Details to follow shortly.

Posted Jan 15, 2018 - 11:44 EST