DTMF Issues with incoming calls to some numbers

Incident Report for Telebroad

Resolved

We've worked with the underlying carriers to clear this issue. We can now confirm this has been resolved.

Posted Aug 23, 2019 - 09:48 EDT

Investigating

We're receiving reports of issues with INBOUND calls to some numbers that point to an IVR greeting that callers are unable to make their choices by pressing any digits (this is known as a DTMF issue).

Posted Aug 23, 2019 - 09:17 EDT

This incident affected: TeleBroad PBXCELLENT.