Intermittent inbound call issues from Verizon Wireless to some Telebroad numbers

Incident Report for Telebroad

Resolved

The issue has been resolved. We will update with a detailed incident report from Verizon.
Posted Dec 16, 2025 - 11:33 EST

Monitoring

Update from Verizon: The issue has been resolved.
We are currently monitoring the situation and are awaiting a detailed incident report from Verizon.
Posted Dec 16, 2025 - 11:31 EST

Update

Verizon has provided an update confirming they are actively working to resolve the issue.
Posted Dec 16, 2025 - 10:36 EST

Identified

Verizon Wireless has identified the root cause of the issue with a downstream provider and is actively implementing a fix.
Posted Dec 16, 2025 - 09:43 EST

Investigating

We are aware of an issue impacting some Verizon Wireless callers who may be unable to reach certain Telebroad numbers. Our team is actively coordinating with Verizon to diagnose and resolve the problem as quickly as possible. Thank you for your patience.
Posted Dec 16, 2025 - 09:41 EST
This incident affected: TeleBroad PBX and Telebroad Wholesale platform.